Host

Company: The Peninsula Chicago
Location: Chicago
Posted on: November 1, 2024

Job Description:

Be part of a Five Star Five Diamond luxury brand, working in a busy, fast-paced environment. Exceptional health benefits package and 401(k) with company match.

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• Responsible for reservation handling, greeting, seating and farewell in the Restaurant as per hotel standards.
  
• Perform pre-service and after-service procedures as per standards.
  
• Confirm reservations and large parties 2 days in advance.
  
• Handle on-the-day reservations to Peninsula standards.
  
• Understand and accurately follow the standard of sequence of service.
  
• Maintain the daily condition of all physical facilities and equipment in the restaurant and public area.
  
• Take-out orders over the phone or in person.
  
• Cash handling responsibilities.
  
  
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  • At least 2 years of guest service experience.
    
  • Knowledge of Open Table or other computerized reservation system.
    
  • Some computer experience (Excel/Word).
    
  • Wine knowledge.
    
  • Micros experience.
    
  • Ability to multi-task.
    
  • Impeccable grooming and excellent presentation.
    
  • Outgoing, well-spoken, polite, level-headed, patient, and able to smile easily.
    
  • Ability to handle high stress situations.
    
    
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    • 10 vacation days per year.
      
    • 9 holiday days per year.
      
    • 5 Chicago Paid Sick Leave days per year.
      
    • 5 Chicago Paid Leave days per year.
      
    • Complimentary employee meals.
      
    • Discounted parking.
      
    • Discounted and complimentary room nights at The Peninsula Hotels.
      
    • 50% restaurant discount.
      
    • 50% discount on spa services.
      
    • 25% discount on spa retail.
      
    • 80% company-paid medical, dental, and vision coverage.
      
    • Complimentary life insurance.
      
    • Complimentary long-term disability.
      
    • Retirement plan with 5% company match.
      
      We are delighted to consider your resume for further evaluation. Work authorization in the United States is required for consideration.

Keywords: The Peninsula Chicago, Rockford , Host, Other , Chicago, Illinois